Most of the evidence is not in a database field

DetectX® Natural Language Processing transforms unstructured data and text into actionable insight, transcending the usual search capabilities. It works in tandem with the other engines to improve matching, detection and scoring, rather than running as an analysis of its own.

What NLP does here

Screening reads structured records. NLP reads everything else, scores what it finds, and hands the score to the engines that were already running.

From unstructured sources

Extract

Analyses textual data to extract the information that matters, enhancing the ability to identify risk factors from media and documents.

Web, databases and registers

Read

Any information source can be searched: Google, web media, and special sources such as LexisNexis, OpenCorporate and public registers, against predefined and custom keywords.

Risk and sentiment

Score

Evaluates text for potential risk, such as a compliance issue or a negative customer experience, and separately for sentiment. The resulting scores let users prioritise which risks to address first.

Sentiment over time

Sense

Reads customer feedback, social media interactions and other text sources to determine sentiment. Identifying the emotional response to a product or a service is also what lets trends in sentiment be recognised over time.

Automated content management

Qualify

Automates the qualification and scoring of content so it can be presented in dashboards, and keeps analysing and updating it, which is what makes the insight current rather than periodic.

Into the predictive models

Enrich

The sentiment and risk scores become variables in supervised learning, improving forecasts of customer behaviour, market trends and operational performance. Insight from the analysis then informs the refinement of those models in turn.

Where it is used

NLP is one engine on the DetectX® core. These solution pages depend on it.

Continuous analysis of the web, specialist databases and public registers, with each document scored.

Advanced text analytics behind the similarity score summary, and the negative-media check that runs beside the list check.

Sentiment and risk signals extracted from unstructured text enrich the client profile, so structured and unstructured data reach the same score.

Unstructured sources read alongside sanctions and provider lists.

Negative media read continuously alongside sanctions, ownership changes and political links.

Advanced data and text analytical methods applied to high-volume, high-speed monitoring.

Common questions

Natural Language Processing · DetectX®

See a document read, scored and filed.

Book a working session on your own sources. Bring your questions about coverage, keyword sets and how a scored document reaches the alert queue.

Unstructured
Media, documents and public registers, not only structured records.
Two scores
Risk and sentiment scored separately and both recorded.
In tandem
Works with the other engines to improve matching, detection and scoring.