One queue for every alert the platform raises
Screening, monitoring, adverse media and behavioural alerts arrive in the same web-based AlertViewer, with configurable workflows for triage, escalation, documentation and audit-proof case management. Analysts learn one surface, not six.
- 1Triage
- 2Investigate
- 3Close
The DetectX® Approach
Triage, investigation and closure are three different jobs, and one alert passes through all of them. At each stage the analyst reads something different, always in the same place.
Prioritisation and collaboration
The viewer simplifies alert management with tools for collaboration, audit tracking and prioritisation. Alerts from every engine are ranked together rather than queued per system.
Every engine, one list
One queue
Name screening, monitoring, adverse media and behavioural alerts are triaged in the same place.
Ranked, not just listed
Priority
Prioritisation tooling puts the alerts that matter at the top of the working list.
Collaboration built in
Together
Analysts work the same alert without exporting it to a separate case system.
The alert carries its evidence
An alert opens with the data that produced it: the match, the score and the source. Classification and workflow are part of the viewer, so the assessment and the record are the same action.
What fired, and on what
Evidence
The rule, the match or the document that raised the alert opens with it.
Link analysis on demand
Context
Connections between entities can be mapped from inside the alert when the case needs a wider view.
Classify as you work
Classification
The viewer supports classification and workflow rather than requiring a separate disposition step elsewhere.
Audit-proof by construction
Configurable workflows cover escalation, documentation and audit-proof case management, and the viewer carries multidimensional reporting over what the team has done.
Configurable routing
Escalation
Escalation is a configured step in the workflow rather than an email.
Reasoning with the decision
Documentation
The reason a disposition was chosen is captured with the disposition, not in a note beside it.
Multidimensional reporting
Reporting
Reporting reads the same records the analysts produced, so the numbers and the cases agree.
Key Benefits and Impact
Most compliance teams do not have an alert problem. They have six alert problems.
A screening tool, a monitoring tool and a media tool produce three queues, three dispositions and three audit trails that have to be reconciled at review time. DetectX® delivers every engine into one AlertViewer with configurable workflows and audit-proof case management, so the record of what was decided is a by-product of the work rather than a task after it.
WHAT AN ALERT CARRIES WHEN IT CLOSES
Why DetectX®
An audit asks what you decided and why.
One alert, from queue to close
Every DetectX® module delivers into this viewer. That is the practical reason a second capability is a module rather than a second system: the queue, the workflows, the audit history and the reporting are already there.
Step 1 of 4 · Raise
The queue does not care which engine fired
Screening, monitoring, adverse media and behavioural alerts all open in the AlertViewer, so triage is one list rather than a rota of systems.
Recorded: which engine raised the alert, on what, and when.
Step 2 of 4 · Triage
Priority is set across everything, not within one tool
Prioritisation tooling ranks the whole queue, so a high-risk monitoring alert is not waiting behind a screening backlog.
Recorded: who took the alert, and when.
Step 3 of 4 · Investigate
The evidence is in the alert
The alert opens with what produced it attached, and link analysis is available from inside it when the case needs a wider view.
Recorded: what was reviewed, and what was added to the case.
Step 4 of 4 · Close
The record is the work, not a report about it
Classification, documentation and escalation are steps in the workflow, so the audit trail is complete the moment the alert closes.
Recorded: the disposition, the reasoning, the author and the time.
Common questions
All of them. Name screening, adverse media, asset screening, transaction monitoring, behavioural analysis and client risk scoring all deliver into the same queue.
Yes. Triage, escalation, documentation and case management steps are configurable rather than fixed. What your team must record, and who must approve it, is set per deployment.
The viewer is built for audit-proof case management: the disposition, its justification, its author and its timestamp are held with the alert and its evidence. Whether that satisfies a specific supervisory expectation is a question to put to your solution architect against your own regime.
No. Collaboration, audit tracking, prioritisation, classification and multidimensional reporting are part of the viewer.
Workflows · DetectX®
See an alert triaged,
worked and closed.
Book a working session on your own triage model. Bring your questions about escalation, four-eyes review, documentation requirements and what your auditors ask for.
- One queue
- Every DetectX® engine delivers into the same AlertViewer.
- Configurable
- Triage, escalation, documentation and case management set to your process.
- Audit-proof
- Disposition, reasoning, author and timestamp held with the alert and its evidence.